Shipping Policy

Last Updated: [01/05/2026]

Thank you for shopping with Aussie Vaporizers. We are committed to providing fast, reliable, and secure delivery services to customers across Australia. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders placed on weekends, public holidays, or outside business hours will be processed on the next business day.

During peak periods, promotions, or holiday seasons, processing times may be slightly longer.

Shipping Locations

We currently ship to most locations throughout Australia, subject to applicable laws and delivery service availability.

Unfortunately, we may be unable to ship to certain regions where restrictions apply.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Order size and weight

• Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

Delivery Timeframes

Estimated delivery times after dispatch:

Delivery times are estimates only and may vary depending on your location and courier services.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

Customers can use the tracking number provided to monitor their shipment’s progress.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

• Courier service disruptions

• Severe weather conditions

• Public holidays

• Remote delivery locations

• High shipping volumes

• Events beyond our reasonable control

Aussie Vaporizers is not responsible for delays caused by third-party shipping providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect information is supplied, delivery delays or additional shipping charges may occur.

Please contact us immediately if you notice an error in your shipping information after placing an order.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible.

We may request:

• Your order number

• Photographs of any damaged items or packaging

• Additional information required for courier investigations

We will work with the shipping carrier to help resolve the issue promptly.

Authority to Leave

Where available, customers may choose to authorize delivery providers to leave parcels in a safe location.

If Authority to Leave is selected, responsibility for the parcel may transfer once delivery has been completed at the nominated location.

Age Verification Requirements

Certain products may require age verification in accordance with applicable Australian laws and regulations.

By placing an order, you confirm that you meet the legal age requirements to purchase the products ordered.

Shipping Restrictions

Aussie Vaporizers reserves the right to refuse or cancel shipments where:

• Legal restrictions apply

• Age verification requirements are not met

• Delivery addresses cannot be verified

• Fraud prevention concerns are identified

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team.

Aussie Vaporizers

Email: support@aussievaporizers.direct

Website: www.aussievaporizers.direct

Customer Support Hours:
Monday – Friday: 8:00 AM – 5:00 PM (AEST)

We appreciate your business and thank you for choosing Aussie Vaporizers.